Natural & Premium Pet Nutrition

Every bite,
made with love

SINCERE sources natural ingredients worldwide — grain-free, hypoallergenic formulas reviewed by veterinary nutritionists, so every meal is safe, nourishing, and full of love.

Trusted by 120K+ pets · 98% repurchase rate

Products · Curated Picks

Bestsellers

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Best Seller

Grain-Free Cat Food 2kg

Chicken & Salmon · Grain-Free

¥199
New

Freeze-Dried Raw Dog Food 1.5kg

Beef & Duck · Low-Temp

¥259
Top Rated

Multivitamin Soft Chews

Coat · Joint · Immune

¥89
Tech

Smart Heated Fountain

Quiet · Wireless · 2.5L

¥329

Why SINCERE · Why Pet Parents Choose Us

Why pet parents choose SINCERE

Natural Ingredients

Traceable global sourcing, ≥70% fresh meat

Grain-Free & Hypoallergenic

Zero grain, zero palatants — gentle on sensitive tummies

Vet-Approved

Formulas reviewed by licensed vet nutritionists

Cold-Chain Delivery

Temperature-controlled shipping, fresh on arrival

120K+
Happy pets
98%
Repeat customers
0
Artificial palatants

Since switching to SINCERE's grain-free cat food, my Ragdoll's tummy issues are gone and her coat shines. Truly recommend.

DouDou's Mom · British Shorthair

The freeze-dried raw dog food — my Golden can't get enough, and the vet says all stats are normal. Arrived frozen via cold-chain. Truly pro.

Leo · Golden Retriever

The smart fountain is such a relief — no worry when away for days. Fast support, reliable after-sales.

Amay · Ragdoll & Corgi

Our Story

Born from love

SINCERE began with a simple belief: what we give our family, we give our pets. From one grain-free recipe to certified cold-chain, we make pet food to the standard of human food — transparent, restrained, and trustworthy.

  • Every pet deserves to be taken seriously
  • Transparent recipes, ingredients up front
  • More than food — we help you raise them well

SINCERE Membership

Earn points on every order, birthday gifts, and a dedicated nutritionist — pet parenting made easier.

Join Now

New Customer Offer

Spend ¥199, save ¥50, plus 3 free samples to let your pet try first.

Claim Offer

Before you order

How long does shipping take?+

In-stock items ship within 48h; cold-chain areas arrive in 1–3 days, fully trackable.

Can I return if my cat won't eat?+

Unopened bags: 7-day hassle-free returns. Even opened samples are partially refundable.

Is it suitable for puppies & kittens?+

All-life-stage formulas with age-specific options — puppy/kitten, adult, senior. See product page.